PAV Ductwork ("we", "us", "our") is committed to protecting the privacy of visitors and customers. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.
Information we collect
When you submit our contact form we collect your name, company name, email address, the service you're enquiring about and your message. We also collect basic technical data (such as IP address and browser type) through standard web analytics.
How we use it
We use your data to respond to enquiries, provide quotations, deliver services you've asked for, and to keep our site secure and performing well. We do not sell your data.
Legal basis
We process your data on the basis of your consent (when you contact us) and our legitimate interests in running our business and responding to potential clients.
Retention
We keep enquiry data for as long as is reasonably necessary to respond to you and, if you become a customer, for the period required by tax and contract law.
Your rights
You have the right to access, correct or erase your personal data, to object to processing, and to lodge a complaint with the UK Information Commissioner's Office (ICO).
Contact
To exercise any right, or for privacy questions, email Lee@pavservices.co.uk.